How can we help you?
How can we help you?
How can we help you?
How can we help you?
How can we help you?
Popular questions
How do I keep my sex toy in good condition?
Cleaning your sex toy is an important part of its care, and it is recommended to do it before the first use and after each use.
Use gentle and effective cleaning products for sex toys, which you can find in the Happy End Shop selection. You can also use mild and gentle liquid soap for many toys.
Read the product packaging for detailed instructions on material care and cleaning to ensure the longevity of your favorite toys.
Care is not limited to cleaning - proper storage methods are just as important.
Store sex toys in a dry, cool and dust-free environment, separate from each other, especially if they are made of different materials. This prevents the materials from reacting with each other and keeps the toys ready for use.
Remember: Use the storage bags that come with your sex toys or get a separate storage solution for them.This will keep them clean and hygienic.
What does waterproof lovetoy mean?
The water resistance stated in the product information for rechargeable, battery-powered and mains-powered products means the following:
IPX7 (waterproof): The product can be immersed in water for up to 30 minutes to a depth of up to 1 meter.
Splash-proof: The product can withstand a momentary spray of water and/or splashes of water.
Note: Some battery-powered products may state on their packaging that the product is water-resistant, but it is important to remember that the rubber seal on the opening of the battery compartment of these products may become brittle over time, allowing water to enter the battery compartment.
What do I need to remember when owning lovetoys?
When necessary, use primarily water-based lubricant with sex toys.It is especially recommended to use only water-based lubricant with products made of silicone and so-called real skin-imitating materials, as the material can be damaged by silicone and oil-based lubricants.
Carefully read the product-specific care, cleaning and usage instructions and any warnings on the sex toy packaging and/or the accompanying instructions.Electrified sex toys are not suitable for people with electronic or metal implants (such as pacemakers) or for pregnant women.
Fully charge the battery of rechargeable devices before using them for the first time.
Do not use soap when washing products made of real-like Real Feel SuperSkin, SuperSkin and Fanta Flesh materials, to avoid making the product sticky.
If a product causes you a skin reaction, pain or redness, stop using the product.
If you have any questions about your possible illness or other medical condition and the use of a sex toy, please consult your doctor.